Responsible Gaming at 2gt99
Gaming should be fun, not stressful. 2gt99 provides practical tools and clear guidance to help every player in Bangladesh stay in control of their gambling activity.
Overview
Playing Responsibly With 2gt99
At 2gt99, we believe that online gaming is a form of entertainment — and like all entertainment, it is best enjoyed in moderation. The vast majority of players who use 2gt99 for cricket betting, live casino games and slots do so safely and within their personal means. For those who feel they need additional support, 2gt99 provides a range of responsible gaming tools designed to help players set boundaries, take breaks and stay in control at all times.
Responsible gaming is not just a policy statement at 2gt99 — it is a core part of how we operate. Our support team is available to assist any player who has questions or concerns about their gambling activity. We take every responsible gaming request seriously and act on them promptly. If you feel that gambling is no longer a source of fun for you or that it is causing harm in your life, please reach out to our support team immediately using the contact details at the bottom of this page.
Player Tools
Your Responsible Gaming Toolkit
Deposit Limits
Set daily, weekly or monthly deposit caps to control your spending
Time-Out
Take a short break of 24 hours, 7 days or 30 days from the platform
Self-Exclusion
Permanently or temporarily block access to your 2gt99 account
Session Lock
Limit how long you play in a single sitting to avoid extended sessions
Activity Review
Review your full betting history and spending summary at any time
Reality Check
Receive periodic reminders of how long you have been playing in a session
Tool Details
How Each Tool Works at 2gt99
All responsible gaming tools at 2gt99 are accessible by contacting our support team via the email address shown in the footer of this page. Requests are actioned within one business day. Here is how each tool works in practice.
Deposit Limits — Stay Within Your Budget
A deposit limit allows you to cap the amount of money you can add to your 2gt99 account over a defined period — daily, weekly or monthly. Once a limit is active, you cannot deposit more than the capped amount within that period, even if you manually try to do so. Limits can be decreased immediately; requests to increase a limit are subject to a 7-day cooling-off period to protect players from impulse decisions. To set or adjust a deposit limit, contact 2gt99 support with your account details and the limit you wish to apply.
Time-Out — A Short Break When You Need It
A time-out temporarily suspends your access to the 2gt99 platform for a pre-chosen period: 24 hours, 7 days or 30 days. During a time-out, you cannot log in, deposit, place bets or access any games. Time-outs cannot be lifted early — once activated, the full period must elapse before access is restored. This tool is ideal for players who want a structured pause without permanently closing their account. Contact 2gt99 support to activate a time-out on your account.
Self-Exclusion — Close Your Account
Self-exclusion is the strongest tool available to players who feel they need to stop gambling entirely. When you request self-exclusion, your 2gt99 account is permanently or semi-permanently closed, and you will not be able to reopen it for the duration of the exclusion period. We take self-exclusion requests very seriously: your account will be closed promptly, any pending withdrawals will be processed, and your personal data will be handled in accordance with our Privacy Policy. To request self-exclusion, contact 2gt99 support with your account details and your preferred exclusion duration (minimum 6 months or permanent).
Activity Review — Know Your Numbers
2gt99 maintains a full record of your betting activity, deposits and withdrawals. If you ever want to review your gambling history — for example, to understand how much you have spent over a given period — our support team can provide a summary on request. Reviewing your activity regularly is a healthy habit that helps you stay aware of your gambling patterns and make informed decisions about whether to adjust your limits or take a break.
Warning Signs
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background or experience. The following signs may indicate that gambling has become a problem rather than a pastime. If you recognise any of these in your own behaviour, we strongly encourage you to use the tools described above or contact 2gt99 support immediately.
Safe Play Tips
Ten Tips for Playing Safely at 2gt99
Following these habits will help you enjoy 2gt99 responsibly: (1) Set a gambling budget before you start and stick to it. (2) Treat gambling as entertainment, not as a way to make money. (3) Never gamble when you are feeling stressed, upset or under the influence of alcohol. (4) Take regular breaks during play — do not chase a winning or losing streak. (5) Keep track of the time you spend gambling using the session review tools available from our support team.
(6) Never gamble with money you cannot afford to lose — only use discretionary income. (7) Do not gamble to escape personal or financial problems. (8) Balance gambling with other hobbies and social activities. (9) Use 2gt99's deposit limit tools to cap your spending before it reaches a level that worries you. (10) If you feel gambling is becoming a problem at any point, contact 2gt99 support immediately — we are here to help, not to judge.
2gt99 is committed to being a safe and responsible platform for every player in Bangladesh. Responsible gaming is our shared responsibility.
Underage Protection
Protecting Young People — 21+ Policy
2gt99 operates a strict 21+ policy. Any person under 21 years of age is strictly prohibited from registering an account or participating in any gambling activity on the 2gt99 platform. During registration, we require players to confirm their date of birth. We reserve the right to request identity documentation at any time and to suspend or permanently close any account where we have reason to believe the account holder is under the minimum age. If you are under 21, you must not use 2gt99 under any circumstances.
If you share a device with younger family members, we strongly recommend using the parental controls available on your device or browser to block access to gambling websites. If you are aware that a minor has accessed the 2gt99 platform through your account or device, please contact our support team immediately. 2gt99 cooperates fully with any investigation relating to underage access.
Get Help
Contact 2gt99 Support for Responsible Gaming Assistance
If you are concerned about your gambling activity, or if you would like to activate any of the responsible gaming tools described on this page, please contact our support team. All requests are handled with complete confidentiality and without judgement. We are here to help you enjoy 2gt99 safely and sustainably, and we will always prioritise your wellbeing over your activity on the platform.
Responsible Gaming Support Team
Reach out to our support team any time. We respond to all responsible gaming queries promptly. Email us at:
[email protected]Play Smart, Play Safe at 2gt99
Read our FAQ for quick answers, or log in to your 2gt99 account and set your deposit limits and responsible gaming preferences today.